ITIL®4 Strategist: Direct, Plan & Improve


This course is designed to help students gain not just certification but a solid grounding in the ITIL® 4 framework.



This course is tailored to enhance participants’ knowledge of the ITIL4 framework, focusing on the Direct, Plan, and Improve (DPI) module. By the end of this course, participants will be prepared to pursue advanced IT Service Management roles, including strategic leadership and continuous improvement positions. To achieve certification, participants must pass the ITIL4 DPI exam at the end of the course.


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