Take this Course 
Months 1-3:
Introduction to ITSM
Overview of IT Service Management and its significance in the industry.
Introduction to ITIL4 framework and its core concepts.
Setting career goals and individualized learning plans.
Group discussions and problem-solving exercises.
Months 4-6:
ITIL4 Foundation Certification Preparation
In-depth study of ITIL4 Foundation certification topics.
Practice exams and quizzes.
Guest lectures by certified ITIL experts.
Resume building and interview preparation workshops.
Months 7-12:
Intermediate ITIL4 Modules
In-depth exploration of ITIL4 intermediate modules (Choose two modules based on participant interest). Modules may include: Service Strategy, Service Design, Service Transition, Service Operation, or Continual Service Improvement.
Hands-on exercises and case studies.
Certification exam preparation for selected intermediate modules.
Months 13-15: Advanced ITIL4 Modules and Practitioner
In-depth study of advanced ITIL4 modules (Choose one advanced module based on participant interest). Advanced modules may include: ITIL4 Managing Professional modules or ITIL4 Strategic Leader. Introduction to ITIL4 Practitioner. Practical application of ITIL4 principles in real-world scenarios.
Months 16-18:
ITIL4 Expert Certification and Career Development
Preparation for the ITIL4 Expert certification (exam fees not included).
Mock exams and intensive review sessions.
Internship or project placement with partnering organisations.
Soft skills development: Communication, teamwork, and leadership. Job search support, interview coaching, and job placement assistance.
