Business & Career Development
ITIL®4 Specialist: Monitor, Support and Fulfil
Business & Career Development
ITIL®4 Specialist: Monitor, Support and Fulfil
ITIL®4 Specialist: Monitor, Support and Fulfil
ITIL4 Monitor Support and Fulfil course and successfully passing the exam grants you the ITIL 4 Specialist: Monitor, Support & Fulfil certification. This certification is a crucial step towards earning the ITIL 4 Practice Manager designation. To achieve the ITIL 4 Practice Manager title, candidates must complete the MSF course and also hold either the ITIL 4 Managing Professional or the ITIL 4 Specialist: Create, Deliver & Support certification. Furthermore, obtaining the ITIL 4 Practice Manager certification is a fundamental requirement for those aiming to reach the esteemed ITIL 4 Master level.
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Key Objectives
Clarify the essential concepts, principles, advantages, and challenges of ITIL 4's five management practices.
Ensure stakeholders comprehend the strategic and operational requirements necessary to co-create value and fulfill business objectives.
Embed these practices within the organization’s value streams, ensuring synergy and interaction among them.
Apply relevant metrics and success factors to enhance the performance of these practices.
Utilize the ITIL Maturity Model to measure, assess, and develop the capability of the covered practices.
Clarify the essential concepts, principles, advantages, and challenges of ITIL 4's five management practices.
Ensure stakeholders comprehend the strategic and operational requirements necessary to co-create value and fulfill business objectives.
Embed these practices within the organization’s value streams, ensuring synergy and interaction among them.
Apply relevant metrics and success factors to enhance the performance of these practices.
Utilize the ITIL Maturity Model to measure, assess, and develop the capability of the covered practices.
The course includes
Lecture Sessions: 10 days (3 hours each)
Solving Problems: Breakout Rooms to collaborate and solve problems.
Exam preparation Q&A.
Group Discussions: Engaging dialogues to enhance collaboration skills.
This course include the EXAM FEE
Lecture Sessions: 10 days (3 hours each)
Solving Problems: Breakout Rooms to collaborate and solve problems.
Exam preparation Q&A.
Group Discussions: Engaging dialogues to enhance collaboration skills.
This course include the EXAM FEE
Course Schedule
| Schedule | UTC+001 |
|---|---|
| Monday | 5:30 PM - 8:30 PM |
| Tuesday | 5:30 PM - 8:30 PM |
| Wednesday | 5:30 PM - 8:30 PM |
| Friday | 5:30 PM - 8:30 PM |
Description
Requirements
- ITIL®4 Foundation Certificate
- Be prepared for vibrant intellectual discussion in IT Service Management (ITSM).
- No programming experience required.
- Open-minded IT professionals or individuals interested in ITSM.
- Basic computer literacy and internet access.
- Familiarity with IT terminology is helpful, but not required.
- Desire to learn, collaborate, and improve IT service management skill.
- ITIL®4 Foundation Certificate
- Be prepared for vibrant intellectual discussion in IT Service Management (ITSM).
- No programming experience required.
- Open-minded IT professionals or individuals interested in ITSM.
- Basic computer literacy and internet access.
- Familiarity with IT terminology is helpful, but not required.
- Desire to learn, collaborate, and improve IT service management skill.
Instructor(s)
Samir Faraj
4.5
(110 ratings)
Highly skilled IT Service Management professional, more than 19 Years of experience in IT and extensive ITIL experience and a proven track record in implementing and managing IT services. Strong background in training and mentoring team members, with published ITIL courses on Udemy. ITIL4 Master and peopleCert accredited trainer.
Samir Faraj
4.5
(110 ratings)
Highly skilled IT Service Management professional, more than 19 Years of experience in IT and extensive ITIL experience and a proven track record in implementing and managing IT services. Strong background in training and mentoring team members, with published ITIL courses on Udemy. ITIL4 Master and peopleCert accredited trainer.
