The ITIL 4 Practitioner: Problem Management practice module is meticulously crafted for IT professionals dedicated to maintaining the integrity and functionality of live environments.
This module focuses on equipping participants with the skills and knowledge needed to effectively identify, analyze, and address errors that occur within operational systems. Where possible and necessary, the goal is to either remove these errors completely or implement fixes that restore system functionality. This course is essential for those looking to enhance their problem-solving capabilities and improve overall system reliability in real-time settings.