ITIL®4 Practitioner Monitoring and Event Management
The ITIL 4 Practitioner: Monitoring and Event Management Practice module is aimed at IT professionals focused on systematically monitoring services an…
Course Category: Business & Career Development
ITIL®4 Practitioner Service Desk
The ITIL 4 Practitioner: Incident Management practice module is designed for IT professionals focused on reducing the impact of incidents and quickly …
ITIL®4 Practitioner Problem Management
The ITIL 4 Practitioner: Problem Management practice module is intended for IT professionals who want to identify, analyze, and, where appropriate and…
ITIL®4 Practitioner Incident Management
The ITIL 4 Practitioner: Incident Management practice module is designed for IT professionals focused on reducing the impact of incidents and quickly …
ITIL®4 Practitioner Service Request Management
The ITIL 4 Practitioner: Service Request Management Practice course is aimed at IT professionals who seek to uphold service quality by managing user-i…
